FAQs

WHAT'S NEW IN 2024?

A New Home for the MS Moonlight Walk!

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This year, MS Queensland is proud to host the MS Moonlight Walk at it's new home of Roma Street Parkland!

Roma Street Parkland lands have always been a location for people to meet and so offers the perfect location for this much loved event.

  • In the early 1840’s it was used as a meeting place. The Turrbal Aboriginal National gathered to hunt, camp and mingle with others
  • In 1847 the area became a focal point of Brisbane when the railway station was constructed – a location for people to travel to and to meet and connect
  • From 1884 –1964 part of the area was used for the Brisbane Markets
  • During WWII, air raid shelters were constructed in the Upper Parkland
  • In 1999 Qld Govt announced that Brisbane would receive a new parkland – Roma Street Parkland – over 100,000 shrubs, 1,200 mature trees, 1800 unique species of plants and 250 ferns were planted. It opened in April 2001 and is the world's largest subtropical garden in a city!
It's a place where wellness is promoted, a place to feel relaxed and a place for us to call home for this event.

Step into the enchanting moonlight, as you join us for either a
3km or 6km walk through the beautiful Roma Street Parkland to shine a light on neurological conditions 

As the sun dips below the horizon, the parklands transform into a picturesque haven, illuminated by the gentle glow of twinkling stars above. The air is filled with anticipation and excitement as participants gather, united by a common cause; together we will shine a light on neuro! 

Embark on a meaningful journey along winding pathways adorned with fresh flowers, trickling fountains and hidden treasures waiting to be discovered around every corner.  

With each step, you'll be making a difference! 

New Courses!

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A new home, means new courses!

Step into the enchanting moonlight, as you join us for either a 
3km or 6km walk through the beautiful Roma Street Parkland to shine a light on neurological conditions 

As the sun dips below the horizon, the parklands transform into a picturesque haven, illuminated by the gentle glow of twinkling stars above. The air is filled with anticipation and excitement as participants gather, united by a common cause; together we will shine a light on neuro! 

Embark on a meaningful journey along winding pathways adorned with fresh flowers, trickling fountains and hidden treasures waiting to be discovered around every corner.  

With each step, you'll be making a difference!

New Merchandise!

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Illuminate your style with our exclusive MS Moonlight Walk t-shirt inspired by the essence of Roma Street Parklands, our new home for this much loved event. 
Central to the design is a mural featuring the event's key elements, including the iconic lantern and words "Let’s shine a light" symbolising the coming together to collectively shine a light on MS and neuro conditions. The design further incorporates the new home for the event - Roma Street Parkland's and it's dynamic pathways, and stunning floral blooms.

REGISTRATION

How do I register for the MS Moonlight Walk?

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The quickest and easiest way to register is on our website here, where you can register as an individual, family or team. 

Should you wish to register offline using cash or money order, please contact us on 1300 090 923 or events@msqld.org.au.

How do I create a team so I can walk together with others?

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Registering a team is easy, just follow the below steps:

  • Start by registering yourself as an individual
  • When you go through this process, there will be an option to create or join a team.
  • If you create the team, you will automatically be assigned as the Team Captain (this can be changed later, simply let us know by emailing events@msqld.org.au)
  • You can then share your team page far and wide to let other people know about your team, and they can join the team when they register too!
  • If you're not sure when registering whether you want to create a team, you can always login after registering and create your team from your Dashboard.

**When creating a team – there is the option to ‘allow anyone to join your team’. It can be set to ‘invitation only’ so only people who get sent the team page link will be able to join the team. Please note that your team mates must use the link you sent them to be able to register for your team.

How do I join a team?

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Joining a team when registering is easy - just follow the below steps:

  • Start by registering yourself as an individual
  • When going through this process, there is an option to create or join a team
  • Click on 'Join a team' and type your team name into the search field to search for your preferred team* 

*If you cannot find your team - your Team Captain may have set the team to invite only and they will need to send you a link so you can join the team.

Joining a team after you’ve registered is easy too, simply log into your dashboard after you have registered for the event and follow these steps:

  • Search for team and click through to their page
  • Click the ‘JOIN US’ button

** If the ‘JOIN US’ button is not appearing, the Team Captain will need to send an invitation email to the participant to invite them to join the team

How do I register a family?

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Family tickets are two adults and two children. Simply select this option when selecting your ticket option. Families will be required to do the same distance, you won’t be able to split across two distances.

As your email is also your username, each participant will require their own unique email address to be able to create an online account. Do you have a work or personal email address you could use? Do you have iCloud account for an iPad?

If you don’t have any other emails you could use, we suggest setting up a free email – it takes just two minutes on Gmail or Hotmail.

What about children under 5 years old?

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Infants and children under the age of 5 years old can take part in the MS Moonlight Walk for free. You do not need to register children under 5 on our website, however, for safety reasons we would ask you to please send us their first and surname & their age to events@msqld.org.au.

What if I don’t want my child to have a fundraising page?

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Upon finalising each registration, an online fundraising page will be created, however you can contact us requesting for it to be hidden. Email us at events@msqld.org.au with your request and we will hide your child’s fundraising page

I’ve registered for the in person event, what do I receive for my entry fee?

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Your event day experience will include the following:

  • Entry into the 2024 MS Moonlight Walk 
  • Your official MS Moonlight Walk Welcome Pack
  • Your Lantern: Illuminate the night with a beautiful lantern to carry during the walk and keep as a memento afterwards. 
  • Entry into the Moonlight Festival: Enjoy food trucks, roving entertainment, live music on stage and fun activities for all ages including face painting, glow up station in a vibrant pre-walk atmosphere. 
  • Rest Stops along the course: Stay refreshed with water and snacks provided throughout the walk plus exciting activities to interact with, out on course! 
  • Oncourse activations – fun filled and interactive performances to keep you entertained as you enjoy your walk through the beautiful gardens   
  • Event Photos: Capture memorable moments for the ‘gram’ with special photo and selfie stations and professional photographers along the route. 
  • Fundraising Support and resources: Access to tools, tips, and support to help you with your fundraising efforts. 
  • Safety and Support: Enjoy peace of mind with medical support, event marshals, and a well-marked route. 

How can I purchase event merchandise?

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You can purchase merchandise during your registration process or through your fundraising account. Log in, head to the 'Merchandise’ tab and you can purchase your 2024 merchandise there!

There will also be a merchandise tent on the day where you will be able to purchase the official MS Moonlight Walk t-shirts. However, we can't guarantee all sizes will still be available, so to avoid disappointment, order your merchandise early!

If you are an In Your Neighbourhood particpant, you must purchase your merchandise by Wednesday 6 October to ensure it will arrive in time for the walk. After this date, we cannot guarentee it will arrive in time. Please ensure that you select for the merchandise to get posted to you during the registration process.


I’ve purchased a shirt and it doesn’t fit, can I swap it for another size?

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We know that it can sometimes happen, you order online and the size might not be quite right (although our t-shirts should be true to size), and so if this happens, please just get in touch with us, and if we have your change of size in stock, we can organise the swap for you - email events@msqld.org.au or call 1300 090 923 and our team will be happy to help.

When do online entries close?

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Online registrations will close at 11:59pm Thursday 17 October, 2024 , so be sure to register then to take part in the MS Moonlight Walk!

IN YOUR NEIGHBOURHOOD

PLEASE NOTE: if the event is less than 10 days away, we cannot guarantee your lantern and Light Up Pack will arrive in time for the event.

What does the “In Your Neighbourhood” option mean?

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In 2021 we introduced the option for MS Moonlight Walk participants to register and host a walk in their very own neighbourhood.

If you choose to take part In Your Neighbourhood, we will send you your official MS Moonlight Walk lantern, an In Your Neighbourhood Glow Pack, along with any incentives you earn and merchandise you purchase. You will also get your personal online fundraising page to spread the word and raise vital funds for people living with MS.

On Saturday 19 October, you’ll take to your streets, lighting up your neighbourhood to walk your chosen distance. You can even link your fitness app to your online fundraising page and track your walk!

Be sure to take photos and post them to the exclusive MS Moonlight Walk Facebook Group so others can see you out and about supporting people living with MS.

How can I register for In Your Neighbourhood and recruit my team?

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Registering a team is easy, just follow the below steps:

  • Start by registering yourself as an individual
  • At the bottom of the “CREATE YOUR PAGE” step, there is the option to create or join a team
  • The person who creates the team is by default the Team Captain
  • You can then let other people know about your team, so that they can join in when they register – you can do this via email or social media. We have some tools available to help you - including posters if you want to go old school!

I’ve registered for the ‘In Your Neighbourhood’ event, what do I receive for my entry fee?

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PLEASE NOTE: If the event is less than 10 days away, we cannot guarentee your lantern and pack will arrive in time for the event if you are yet to regitser

Thank you for registering as part of the MS Moonlight Walk, and choosing to light up your neighbourhood, as together we walk to fight MS.

For your registration, you will recieve:

  • Your official MS Moonlight Walk Light up Pack 
  • Your Lantern - Illuminate the night with a beautiful lantern to carry during the walk and keep as a memento afterwards. 
  • Any fundraising rewards & merchandise you've purchased posted to you
  • Fundraising support and resources - Access to tools, tips, and support to help you with your fundraising efforts. 
  • A personal fundraising page, where you can add your kilometres walked – in the lead up to and on event night
  • Access to the offical MS Moonlight Walk Facebook Group, where you can share your event experience with MS Moonlight Walk participants across Queensland! https://www.facebook.com/share/g/DUZbSFsL4A6xJdSw/
  • The knowledge that you are part of a, strong community walking to ensure no one faces MS alone.

Your official MS Moonlight Walk lantern will be posted to you at the start of October, to ensure you are ready to walk on Saturday 19 October. You will also recieve any earned fundraising rewards and any purchased merchandise

When should I walk?

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On Saturday 19 October, anytime from sundown! 

How far should I walk?

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You can set your own distance! As a suggestion, why not walk 3km, 5km or 10km in your local area. Or if you wanted to try the new distance we have introduced for the in person event in Brisbane this year, why not choose to do 6km.

Did you know when you register and log onto your personal dashboard you can even set your distance goal! Simply head to ‘my fitness activity’ tab and enter the km’s you will be walking on Saturday 19 October.

You can also link your fitness app and track your steps. This will all appear on your fundraising page, so your sponsors can see your dedication in the walk to fight MS!

Can I do this with other people?

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Of course – we encourage everyone to ask their family, friends, neighbours or colleagues to join them in the walk to fight MS.

We ask that everyone registers online as a participant in the MS Moonlight Walk, so they can have access to all the goodies included in registration, plus they will then also receive their official MS Moonlight Walk lantern to carry on the night.

Are there any rules I need to abide by?

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Safety of our participants is always our first priority, whether you’re attending an event, or taking part in your neighbourhood. Below is a list of rules in place to help keep you safe:

  • Follow all Queensland road rules and walk with care and consideration of others on the roads and paths at all times
  • Be cautious and courteous of other walkers, both in the MS Moonlight Walk and the general public

Other tips on keeping safe in your neighbourhood

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  • If you are planning on having a start or finishing point within a local park, we recommend you check with your local council as to whether there are any rules around group usage or evening use.
  • Consider the route you want to take on the night – have you walked it at night before and do you know how lit up these areas are? We encourage you to do a quick drive around the area one night in the few weeks leading up to make sure it is a safe night time route.
  • Are the footpaths relatively flat and trip hazard free? It is easier to spot hazards in the day time, so if it’s a new route you haven’t walked often, be careful on the night.
  • We asked that anyone under the age of 16 is accompanied by an adult.
  • Carry water with you to keep you hydrated

If I purchase merchandise, how will I receive it?

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PLEASE NOTE: If the event is less than 10 days away, we cannot guarantee your merchandise will arrive in time for the event if you are yet to purchase it

To ensure we are able to get this to you before the event, orders must be placed by Wednesay 4th October. Please ensure that you purchase postage with your merchandise, so that we can mail it out to you. 

I have earnt fundraising rewards -  how do I receive these?

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We are so thankful of all funds you have raised, and will send any earned rewards to you at the start of October.


If you earn rewards after the start of October, we will mail these to you, however we cannot confirm they will reach you by the event day.

FUNDRAISING

I want to fundraise but I don’t know where to start. Where can I get more information?

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The MS Moonlight Walk is a fundraising event and funds raised help the thousands of Queenslanders living with MS and neurological conditions.

To start with, we recommend personalising your fundraising page with a photo of you. This shows your supporters they are supporting YOUR walk and then the next step is to start asking family, friends and colleagues to sponsor your walk.

Here's some ways that you can make that ask:

  • Send an email (you can find a template when you login to your Dashboard), to all your friends, family, colleagues and other networks can raise hundreds of dollars very quickly.
  • You can also set up a Facebook fundraiser, or just share your page to Facebook to ask for sponsorship.
  • Asking people face-to-face too and telling them why you're walking.
We are here to help coach you through any fundraising methods and if you have any interesting ideas, we'd love to hear what activities you do!

Get in touch with us on 1300 090 923 or
events@msqld.org.au.

Ask your workplace for a donation as well.  Lots of businesses are more than happy to match your own donation and fundraising – effectively doubling your impact!

We also have loads of resources and downloads to help you reach your fundraising goals. If you require any further assistance, please contact us on 1300 090 923 or email us at events@msqld.org.au and we are more than happy to help.

Does my entry fee go towards people living with MS?

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Your entry fee goes towards supporting the associated costs of staging such a large public event. This means we rely on you to get involved and raise much-needed funds for over 5,500 Queenslanders living with multiple sclerosis.

All money raised by our walkers in the MS Moonlight Walk goes towards changing the lives of people living with MS, and to ensure no one has to face MS alone.

What will happen if I don’t reach the minimum fundraising target?

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There is no penalty for not reaching the $250 fundraising minimum, however as your registration fee helps cover the running of this essential fundraising event, funds you raise will support the increasing number of people living with multiple sclerosis and neurological conditions throughout Queensland. We will provide you with all the personalised support you require to reach your fundraising goals!

Our goal is to raise $455,000 from the 2024 event in order to continue to support the growing number of people in Queensland living with MS and neuro conditions and we cannot do it without this event and the public’s support.

What does the fundraised money go toward?

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The MS Moonlight Walk is a beacon of hope for those living with multiple sclerosis (MS) and neurological conditions. 

This year we are aiming to raise $3455,000 to help open Neuro Wellness Hubs across Queensland, keep the Neuro Assist helpline open and fund MS Nursing and life changing MS research

 Learn more about MS

How can I bank my offline donations?

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There are a number of ways you can bank any donations you receive via cash. Click here for more information.

Will I receive a receipt when I donate to a walker or a team?

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Any donation of $2.00 and over is tax-deductible.

If you donate online, a receipt will automatically be emailed to you. You may request to appear anonymously.

If you prefer to donate to a walker with cash, the walker can bank this cash into their own account and add it as an offline donation on their fundraising account. Please ensure they are supplied with your details for receipt purposes. i.e. First Name; Last Name; Email; Address; Suburb; Post Code; State; Country; Phone number.

How do I receive my fundraising rewards?

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If you are participatingat Roma Street Parklands, you will be able to collect your rewards at the event.

If you are an In Your Neighbourhood participant, your rewards will be mailed to you. After Wedesday 4th October we cannot guarantee your rewards will reach you before the event. If you continue to earn rewards after this date, they will be sent to you in November.

EVENT DAY INFORMATION

When will I receive information about the day?

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When you sign up to the MS Moonlight Walk, you will receive regular emails about the event, as well as an email in the week before the event with all the information specific to event day, including the start time, course maps, event schedule etc.

You can also find all of the information about the event day right here: Moonlight Walk : Roma Street parkland

Will there be snacks and water on course?

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In our efforts to reduce our impact on the environment and working towards our sustainability goals, all participants MUST bring their own water bottles for refilling at the event.

At the event site, there will be food available for purchase from the range of food trucks both before and after the event.

Can I bring my dog?

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While we kindly request that no animals attend the event, we are happy to welcome service animals.

Where can I leave my belongings whilst I'm walking?

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There will be a luggage tent for a small donation of $3.

Please ensure clothing is wrapped in sealed plastic bags for weather protection and is clearly labelled. You will be provided with a ticket that corresponds with your bag. Please keep this in a safe place. All care will be taken however we accept no responsibility for lost or damaged items.

Should I attend the event if I am feeling unwell?

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No. We are asking that any participant who is not feeling well or who is showing any mild symptoms such as cough, fever, shortness of breath, fatigue, a runny nose or loss of taste or smell to stay home and not attend the event.

Can I request a refund if I am unable to attend the event due to sickness?

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Entry fees are non-transferable and non-refundable, unless at the discretion of the event organisers. To discuss obtaining a refund due to illness, please contact MS Queensland on events@msqld.org.au or 1300 090 923

Can I request a refund for any other reason?

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Entry fees are non-transferable and non-refundable, unless at the discretion of the event organisers. To discuss obtaining a refund, please contact MS Queensland on events@msqld.org.au or 1300 090 923.

What happens if it’s raining?

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Participants should be prepared for all weather. The event goes ahead rain or shine, unless there is a significant danger to participants because of poor visibility, lightning, storms or strong winds. If this occurs, a notification will be posted on our website, an email sent to your email address and an SMS sent to your mobile.

How can I find out more?

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If you need any further information, feel free to contact us via phone or email:
Phone: 1300 090 923 | Email: events@msqld.org.au

I am unable to walk, how else can I support?

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There are many ways to get involved with the MS Moonlight Walk, including by donating to a person or the event, or by volunteering!

We are always looking for volunteers to join us. For more information please get in touch at events@msqld.org.au - we look forward to connecting with you!

OFFICIAL EVENT PARTNERS