FAQs

On Saturday 28 October, anytime from sundown! 

You can set your own distance! As a suggestion, why not walk 3km, 5km or 10km in your local area – these are the three courses that are on offer along the Brisbane river from South Bank

Did you know when you register and log onto your personal dashboard you can even set your distance goal! Simply head to ‘my fitness activity’ tab and enter the km’s you will be walking on Saturday 28 October.

You can also link your fitness app and track your steps. This will all appear on your fundraising page, so your sponsors can see your dedication in the walk to fight MS!

Thank you for registering as part of the MS Moonlight Walk, and choosing to light up your neighbourhood as together we walk to fight MS.

For your registration, you will recieve:

• Your own MS Moonlight Walk Lantern posted out so you can LIGHT up your neighbourhood
• Any fundraising rewards & merchandise posted to you
• Fundraising support from the MS Queensland Team to help you maximise your fundraising.
• A flash fundraising page, where you add your kilometres walked – in the lead up to and on event night
• Access to the offical MS Moonlight Walk Facebook Group where you can share your event experience with MS Moonlight Walk participants across Queensland!
• The knowledge that you are part of a, strong community walking to ensure no one faces MS alone.
  
  Your official MS Moonlight Walk lantern will be posted to you prior at the start of October, to ensure you are ready to walk on Saturday 28th October. You will also recieve 

NOTE: You must register by Wednesday 4th October to ensure you will recieve your lantern before the walk. After this date, we cannot guarentee it will arrive in time.

Of course – we encourage everyone to ask their family and friends to join them in the walk to fight MS.

We ask, that everyone registers online as a participant in the MS Moonlight Walk so they can have access to all the goodies included in registration, plus they will receive their official MS Moonlight Walk lantern to carry on the night.

Registering a team is easy, just follow the below steps:

• Start by registering yourself as an individual
• At the bottom of the “CREATE YOUR PAGE” step, there is the option to create or join a team
• The person who creates the team is by default the Team Captain
• You can then let other people know about your team, so that they can join in when they register – you can do this via email or social media. We have some tools available to help you - including posters if you want to go old school!

Safety of our participants is always our first priority, whether you’re attending an event, or taking part in your neighbourhood. Below is a list of rules in place to help keep you safe:

• Follow all Queensland road rules and walk with care and consideration of others on the roads and paths at all times
• Be cautious and courteous of other walkers, both in the MS Moonlight Walk and the general public
• Follow the direction of the relevant government and health authorities in relation to COVID-19 including around social distancing, hygiene and isolation

• If you are planning on having a start or finishing point within a local park, we recommend you check with your local council as to whether there are any rules around group usage or evening use.
• Consider the route you want to take on the night – have you walked it at night before and do you know how lit up these areas are? We encourage you to do a quick drive around the area one night in the few weeks leading up to make sure it is a safe night time route.
• Are the footpaths relatively flat and trip hazard free? It is easier to spot hazards in the day time, so if it’s a new route you haven’t walked often, be careful on the night.
• We asked that anyone under the age of 16 is accompanied by an adult.
• Carry water with you to keep you hydrated

PLEASE NOTE: If the event is less than 10 days away, we cannot guarantee your merchandise will arrive in time for the event if you are yet to purchase it

To ensure we are able to get this to you before the event, orders must be placed by Wednesay 4th October. Please ensure that you purchase postage with your merchandise, so that we can mail it out to you. 

We are so thankful of all funds you have raised, and will send any earned rewards to you at the start of October.

If you earn rewards after the start of October, we will mail these to you, however we cannot confirm they will reach you by the event day.

It’s wonderful you would like to fundraise to help the thousands of Queenslanders living with MS. We recommend personalising your fundraising page with a photo of you. This shows your supporters they are supporting YOUR walk. The next step is to start asking family, friends and colleagues to sponsor your walk.

We find email works best! Just an email (we can even provide you with a template, which can be found on your dashboard), to all your friends, family, colleagues and other networks can raise hundreds of dollars very quickly. Also asking for sponsorship on Facebook, and asking people face-to-face are very effective ways to make a difference. We are here to help coach you through any fundraising methods. Get in touch with us on 1300 090 923 or events@msqld.org.au.

Ask your workplace for a donation as well.  Lots of businesses are more than happy to match your own donation and fundraising – effectively doubling your impact!

We also have loads of resources and downloads to help you reach your fundraising goals. If you require any further assistance, please contact us on 1300 090 923 or email us at events@msqld.org.au and we are more than happy to help.

Your entry fee goes towards supporting the associated costs of staging such a large public event. This means we rely on you to get involved and raise much-needed funds for over 5,500 Queenslanders living with multiple sclerosis.

All money raised by our walkers in the MS Moonlight Walk goes towards changing the lives of people living with MS, and to ensure no one has to face MS alone.

There is no penalty for not reaching the $250 fundraising minimum, however as your registration fee helps cover the running of this essential fundraising event, funds you raise will support the increasing number of people living with multiple sclerosis. We will provide each participant with all the personalised support they require to reach their fundraising goals, and host a fantastic event to celebrate each participants’ achievements.

Our goal is to raise $300,000 from the 2023 event in order to continue to support the growing number of people in Queensland living with MS and we cannot do it without this event and the public’s support.

All money raised by our walkers in the MS Moonlight Walk goes towards providing programs and support to the thousands of Queenslanders living with MS.

This year we are aiming to raise $300,000 to help fund vital support services such as NeuroAssist information line, specialist nursing services, wellness programs, and financial support.

Your support will also power research into better treatments, and with your support, our hope is that one day there will be a cure for MS.

 Learn more about MS

There are a number of ways you can bank any donations you receive via cash and cheque/money order. Click here for more information.

Any donation of $2.00 and over is tax-deductible. If you donate online, a receipt will automatically be emailed to you. You may request to appear anonymously. If you prefer to donate to a walker with cash, the walker can bank this cash into their own account and add it as an offline donation on their fundraising account. Please ensure they are supplied with your details for receipt purposes. i.e. First Name; Last Name; Email; Address; Suburb; Post Code; State; Country; Phone number.

If you are participating in the in person walk, you will be able to collect your rewards at the event.

If you are an In Your Neighbourhood participant, your rewards will be mailed to you. After Wedesday 4th October we cannot guarantee your rewards will reach you before the event. If you continue to earn rewards after this date, they will be sent to you in November.

You will receive regular event newsletters, as well as an email in the week before the event with information specific to event day, including information on your allocated start time, course maps, event schedule etc.

MS Queensland is working to ensure we are able to deliver the safest event possible for everyone involved.

• Providing hand sanitiser and masks for use of the participants.
• Allocating enough space at the venue to facilitte physical distancing.

No. We are asking that any participant who is not feeling well or who is showing any mild symptoms such as cough, fever, shortness of breath, fatigue, a runny nose or loss of taste or smell to stay home and not attend the event.

Entry fees are non-transferable and non-refundable, unless at the discretion of the event organisers. To discuss obtaining a refund due to illness, please contact MS Queensland on events@msqld.org.au or 1300 090 923

Entry fees are non-transferable and non-refundable, unless at the discretion of the event organisers. To discuss obtaining a refund, please contact MS Queensland on events@msqld.org.au or 1300 090 923.

Yes. We will have several refreshment stations set up on course. Due to the COVID Safe measures we are introducing at the event, there will be limited snacks and no cups will be provided. Participants MUST bring their own water bottles for refilling.

Extra cleaning will also be in place at all refreshment stations.

Over the 10km course, it can rain in one section and be fine and clear in another. Participants should be prepared for all weather. The event goes ahead rain or shine, unless there is a significant danger to participants because of poor visibility, lightning, storms or strong winds. If this occurs, a notification will be posted on our website, an email sent to your email address and an SMS sent to your mobile.

No animals of any kind are allowed on the walk.

There will be a luggage tent for a small donation of $3. Please ensure clothing is wrapped in sealed plastic bags for weather protection and is clearly labelled. You will be provided with a ticket that corresponds with your bag. Please keep this in a safe place. All care will be taken however we accept no responsibility for lost or damaged items.

If you need any further information, feel free to contact us via phone or email:
Phone: 1300 090 923 | Email: events@msqld.org.au

There are many ways to get involved with the MS Moonlight Walk, including by donating to a person or the event, or by volunteering!

We are always looking for volunteers to join us. For more information please get in touch with our Courtney at Courtney.allen@msqld.org.au