- How do I enter?
- When do online entries close?
- What do I receive for my entry fee?
- When will I receive information about the day?
- How can I purchase merchandise?
- Does my entry fee go towards people living with MS?
- What will happen if I don't reach the minimum fundraising target?
- I want to fundraise, but I don't know where to start. Where can I get more information?
- How can I bank my offline donations?
- What does the fundraised money go toward?
- Can I request a refund?
- Will I receive a receipt when I donate to a rider or team?
- What happens if it’s raining?
- What happens if I can’t get to the start line at 6.00pm?
- Can I bring my dog?
- Where can I leave my belongings?
- How can I find out more?
1. How do I enter?
Online registrations have now closed. But you can still register on the day. Download a registration form here to make the process quick and easier. Registrations open at 4.30pm at the Registration Tent (payments by cash or credit card only).
2. When do online entries close?
Online registrations will close on Thursday 20 October, 2016, but you can still register on the day. Download an on the day registration form here.
3. What do I receive for my entry fee?
- Official MS Moonlight Walk lantern
- Mapped out course with safety officers and base stations
- Refreshment stations with water, toilets and first aid
- Live entertainment and food stalls
- Dedicated volunteers who can assist you on the day
4. When will I receive information about the day?
You will receive an email in the week before the event with information about the day, course maps, event schedule etc.
5. How can I purchase merchandise?
You can purchase merchandise during the registration process or through your fundraising account. Log in and select 'Buy Merchandise'.
You can select to have your merchandise mailed to you, or you can collect it from the merchandise tent on the night.
There will also be a merchandise tent where you will be able to purchase the official MS Moonlight Walk t-shirts. However, we sold out of our merchandise last year, so to avoid disappointment, order your merchandise early!
6. Does my entry fee go towards people living with MS?
Your entry fee goes towards supporting the associated costs of staging such a large public event. This means we rely on you to get involved and raise much-needed funds for the 23,000 Australians living with multiple sclerosis.
All money raised by our walkers in the MS Moonlight Walk goes towards changing the lives of people living with MS.
7. What will happen if I don't reach the minimum fundraising target?
There is no penalty for not reaching the $250 fundraising minimum, however, by agreeing to participate in this event, it acknowledges that you understand that this is a fundraising event and are committed to fundraising in the lead-up to the walk. In turn, we will provide each registrant with all the personalised support they require to reach their fundraising goals, and host a fantastic event to celebrate each participants' achievements.
Our goal is to raise $600,000 this year to continue to support the growing number of people living with MS.
8. I want to fundraise, but I don't know how or where to start. Where can I get more information?
It's wonderful you would like to fundraise to help the thousands of Australians living with MS.The easiest way to get started is to start asking people (family, friends and colleagues) to sponsor your walk.
There are several ways to get started. We find email works best! Just one email (we can even provide you with a template if you require it), to all your friends, family, colleagues and other networks can raise hundreds of dollars very quickly. Also asking for sponsorship on Facebook, or asking someone face-to-face are very effective ways to make a difference. We are here to help coach you through any fundraising methods.
We also have loads of resources and downloads to help you reach your fundraising goals. If you require any further assistance, please contact us on 07 3840 0828 or email email@example.com and we are more than happy to help.
9. How can I bank my offline donations?
Offline funds include all cash, cheques, money orders, direct debits and cash deposited physically at a branch. Offline funds include everything other than credit card payments entered through the online fundraising system. There are a number of ways you can get your offline money to MS Queensland:
A) Make an online donation on behalf of your donor.
If you receive cash donations you can donate to yourself online using your personal credit card and keep the cash.
Step 1: Look up your personal fundraising page, and click 'DONATE'.
Step 2: Enter ALL of the donor’s information but use your personal credit card – this allows your donor to receive a tax receipt for the donation and be visible on your sponsors list.
Step 3: A tax receipt will be automatically emailed to your donor (if you do not know your donor’s email address, you can add your own email address and pass it on to your donor).
B) You can deposit funds into our account by direct deposit.
Please ensure you use the phone number you gave us when you signed up as the reference, so we can allocate your donations to you: MW16 [Your phone number] (e.g. MW16 0438400828)
Once you have transferred the funds, please ensure you contact us on 07 3840 0828 or firstname.lastname@example.org. Please provide the following information: Full Name, birth date, amount and ANZ Branch so we can allocate the money to your profile.
C) You can deposit funds into our account in person at any ANZ branch.
Once you have deposited your donations into a branch, please ensure you contact us on 07 3840 0828 or email@example.com. Please provide the following information: Full Name, date of birth, amount and ANZ Branch so we can allocate the money to your name.
Please send all offline moneys to the following account:
ANZ ACC Name: MS Society of Queensland
BSB: 014 278
ACC No: 3648 00025
D)You can deliver cash, cheques and money orders to us here at the MS Queensland office.
The MS Queensland office is located at: 286 Gladstone Road, Dutton Park QLD 4102.
E) Post cheques and money orders to:
MS Moonlight Walk 2016
Locked Bag 370
Coorparoo DC QLD 4151
Please include your name and contact details.
10. What does the fundraised money go toward?
All money raised by our walkers in the MS Moonlight Walk goes towards providing support and care to the thousands of Queenslanders living with MS.
This year we are aiming to raise $600,000 to help fund vital support services such as physiotherapy, counselling, advocacy and an information line as well as exciting new research projects exploring possible causes and a cure for MS.
11. Can I request a refund?
Entry fees are non-refundable and non-transferable.
12. Will I receive a receipt when I donate to a walker or team?
Any donation of $2.00 and over is tax-deductible. If you donate online, a receipt will automatically be emailed to you. You may request to appear anonymously. If you prefer to donate to a walker with cash, the walker can bank this cash into their own account and add it as an offline donation on their fundraising account. Please ensure they are supplied with your details for receipt purposes. i.e. Amount;First Name; Last Name; Email; Address; Suburb; Post Code; State; Country; Phone number.
13. What happens if it's raining?
Over the 10km course, it can rain in one section and be fine and sunny in another. Participants should be prepared for all weather. The event goes ahead rain or shine, unless there is a significant danger to participants because of poor visibility, lightning, storms or strong winds. If this occurs, a notification will be posted on our website, an email sent to your email address and an SMS sent to your mobile.
14. What happens if I can't get to the start line at 6:00pm?
The walk has staggered starts until just after 6:15pm. Once the staggered starts have ended for each course, you will no longer be able to participate in that course.
15. Can I bring my dog?
No animals of any kind are allowed on the walk.
16. Where can I leave my belongings?
There will be a luggage tent for a small donation of $3. Please ensure clothing is wrapped in sealed plastic bags for weather protection and is clearly labelled. You will be provided with a ticket that corresponds with your bag. Please keep this in a safe place. All care will be taken however we accept no responsibility for lost or damaged items.
17. How can I find out more?
If you need any further information, feel free to contact us via phone or email:
Phone: 07 3840 0828 | Email: firstname.lastname@example.org